Storm Ciara is expected to cost up to £200m in insurance claims, storm Dennis figures are not yet known… The last few weeks have been fraught with danger for flat owners residing close to water or in areas that have suffered from the storms. We have all been watching the news and seeing homes underwater …
News
Directors & Officers Liability Insurance
Darren Bagnall, Managing Director of Flat Living Insurance investigates the risks to Residents’ Management Company Directors whilst performing their duties. Those who serve on a Residents’ Management Company (RMC), Right to Manage (RTM) or Residents Association (RA) committee often do so in a very selfless way. They work with the best interests of the individual …
What is a Right to Manage Company?
Darren Bagnall, of Flat Living Insurance, discusses what a Right to Manage company is. Right to Manage companies give leaseholders the chance to collectively take over the management of their block of flats or apartments. According to LEASE, the Right to Manage was introduced through the Commonhold and Leasehold Reform Act of 2002, which gave …
What were the biggest challenges we faced in 2020?
Darren Bagnall, from Flat Living Insurance, discusses the biggest challenges the team faced throughout 2020 and what they learnt from this year. There are very few businesses who have been unaffected by the pandemic this year, and many who have suffered massively. National lockdowns and local restrictions have seen a great deal of product demand …
Maintaining Your Block: External Redecoration
Darren Bagnall, of Flat Living Insurance, discusses external redecoration for your block and why it is important. Is your block starting to look like it needs freshening up? Is the paint flaking or not the colour it used to be? If so, you might need to start thinking about your next redecoration project. Many blocks …
Heating systems in blocks of flats
Darren Bagnall, of Flat Living Insurance, discusses the heating system in your block of flats and how to be as energy efficient as possible. With winter on the way and the temperature dropping rapidly, it’s more important than ever to make sure your block has a functioning and reliable heating system. After all, there’s no …
What Makes for Exceptional Customer Service?
Darren Bagnall, from Flat Living Insurance, discusses why good customer service is such an important part of any business. Customer service is an essential component to the success of any company. Retail and hospitality obviously involve a great deal of interaction with the public, but the progress and growth of nearly every company is directly …
How to Work Remotely and Effectively
Darren Bagnall from Flat Living Insurance provides support for those now working from home. Are you looking forward to remote working? Fed up of the drive to work every day? Don’t expect it to be as easy as you might think… Some key issues include digital miscommunications, time management, boredom and burning out. So, what …